Refund Policy

Refund Policy Overview

Last Updated: January 15, 2025

Thank you for choosing Home Care Consulting for your home care licensing and consulting services. We are committed to providing exceptional support and expertise to help you achieve your licensing goals. Please read our refund policy carefully before engaging our services.

1. Service Nature and Delivery

Our consulting services include personalized consultations, document preparation, regulatory guidance, and ongoing support. Many of our services are delivered through digital products, templates, and one-on-one consulting sessions. Once services are rendered or digital materials are provided, they are considered delivered and the transaction is complete.

2. No Refunds Policy

• Consultation Services: Initial consultations, ongoing support sessions, and expert guidance
• Digital Products: Policy templates, document packages, and downloadable resources
• Customization Services: Tailored document preparation and state-specific customizations
• Licensing Support: Application assistance and regulatory compliance guidance

Once a consultation has been conducted, digital products have been delivered, or custom work has begun, the sale is final. This policy applies to all services offered by Home Care Consulting.

3. Order Cancellation

Orders may be canceled only before services have been rendered or digital products have been delivered. Once we have begun work on your project, provided consultation services, or made digital materials available for download, the order cannot be canceled and no refund will be issued.

4. Service Exchanges

We do not offer exchanges for completed services. However, if you have questions about selecting the right service package for your needs, please contact our customer support team before making a purchase. We will help you choose the most appropriate solution for your specific requirements.

5. Technical and Customer Support

If you experience any technical issues with digital products or have questions about our services, please contact our customer support team immediately. We are committed to resolving any legitimate technical problems promptly and ensuring you receive the full value of your purchase.

6. Service Quality Commitment

While we maintain a no-refund policy, we are dedicated to delivering high-quality services that meet your expectations. Our team of licensed professionals works diligently to ensure successful outcomes for all clients. If you have concerns about service quality, please reach out to discuss your specific situation.

7. Force Majeure and Exceptional Circumstances

In rare cases involving extraordinary circumstances beyond our control that prevent service delivery, Home Care Consulting reserves the right to evaluate refund requests on a case-by-case basis. Such decisions are made at the sole discretion of management.

8. Policy Modifications

Home Care Consulting reserves the right to modify this refund policy at any time. Changes will be effective immediately upon posting on our website at homecareconsulting.us. It is your responsibility to review this policy periodically for updates.

9. Agreement and Contact Information

By engaging our services or making a purchase through Home Care Consulting, you acknowledge that you have read, understood, and agree to abide by the terms outlined in this refund policy.

Questions or Concerns?
If you have any questions about this refund policy or need clarification about our services, please contact our customer support team. We are here to help ensure you make informed decisions about your home care licensing journey.